Sufra OS — Offline-First Restaurant POS & Micro-ERP

Sufra OS is an offline-first restaurant POS and micro-ERP built for cafés and restaurants in Egypt, where unreliable internet and cash-heavy operations break most cloud POS systems. The cashier keeps taking orders, printing receipts and closing shifts with zero connectivity, and a local outbox queues every ticket so it syncs automatically the moment the network returns — with idempotency keys that guarantee no duplicated charges.

Beyond checkout, the platform runs the whole floor: an interactive QR menu for dine-in, takeaway and WhatsApp delivery orders, a real-time kitchen display system (KDS) that replaces paper tickets with delay-highlighted cards, recipe-level ingredient costing that deducts stock in grams and millilitres on every sale, multi-branch management, staff roles, attendance and task lists.

Customer retention is built into the receipt: one tap adds the café's loyalty card to Google Wallet, and a Card Studio lets owners restyle colours, logo and points or discount rules while balances update in real time on the customer's phone. Owners also get automatic WhatsApp shift reports covering net sales, food cost, margin, low stock and cancellations — all in Arabic-first RTL with a full English interface.